Code of Conduct/Rules

Code of Conduct/Rules
Willow & Wolf Ranch (W&WR) is a private ranch that is committed to maintaining a safe and beautiful equine training facility for its trainers, boarders and invited guests to enjoy. As such, the following information is to serve as overall barn etiquette and rules to be followed at all times. This includes, but is not limited to guests, boarders, trainers, students, family members, friends, contractors and employees. These rules may be updated or modified at the sole discretion of W&WR at any time. We are a community at W&WR so let’s look out for each other and keep W&WR the spectacular and unique place that it is.
      General Rules - Anyone who comes to Willow & Wolf Ranch (W&WR), for any reason, must sign the Guest Liability Release provided on the Premises or by computer link, even if they are not riding. Please read it carefully, sign it and it will be kept on file. W&WR Premises are PRIVATE property. Those who have not been invited and signed a Guest Release are trespassing. Willow & Wolf Ranch reserves the right to remove or refuse entry to anyone at any time and/or for any reason.
      • All rules are subject to change and modification at any time. Updated versions will be posted.
      • All Parents/Guardians of Minors must sign a Guest release for the Minor and for themselves.
        Rules of Conduct
        1. While riding, all riders must wear an approved ASTM certified safety helmet. No exceptions.
        2. Minors must have a supervising adult at W&WR at all times. No exceptions.
        3. All riders must sign a liability release before handling or riding any horse & all guests must sign a guest release. It is a boarder's responsibility to ensure that all his or her guests have filled out and signed such release. 
        4. NO SMOKING (anywhere on the premises) or drug use. No persons under the influence or suspected of being under the influence of any substance (legal or illegal) will be allowed to remain on premises.
        5. Absolutely no turnout in the arenas. 
        6. Riders pass left shoulder to left shoulder while riding. 
        7. Do not disturb fellow clients or their trainers during lessons except in the event of an emergency. 
        8. Please take all jackets, sweaters, water bottles, etc. out of the arena when you are finished riding. 
        9. Please close all gates on turn-outs and the round pen after use. 
        10. Please use the noted paths, and please do not graze your horses on the lawns. 
        11. Each person is responsible for cleaning up after themselves and their horses. Clean up manure immediately in all common areas of the property, including riding arena(s).
        12. Do not leave your horse unattended. 
        13. Wash racks must be kept clean. 
        14. Only blankets and sheets may be hung on stall doors. 
        15. Do not enter another client's horse stall, and do not take out any horse that is not your own, without explicit permission from such owner. 
        16. Do not use or “borrow” anything that is not your own without permission. 
        17. Do not feed any horse but your own without explicit permission from such owner. 
        18. Please no self-serve to hay or shavings from the property; such items are the property of W&WR 
        19. For the safety of our staff, our clients, any visitors, and of course, the horses on property, each person will swiftly implement and adhere to all safety instructions/suggestions as requested by W&WR staff. Such safety instructions may include adherence to county and state restrictions and guidelines on the use of the premises during a pandemic. 
        20. No open flames or heat sources allowed on site as W&WR is located in a fire sensitive area.
        21. WEAPONS, including firearms, of any type are not allowed at W&WR.
        22. All riders must wear a boot or lace shoe with a raised, flat heel. No one is allowed to ride in tennis or athletic shoes.
        23. Keep horse(s) on a lead at all times when out of the stall or pasture.
        24. Do not tie horses to stalls, stall doors or fences unless tie rings have been installed by W&WR.
        25. Speed limit at W&WR is 5 MPH. Speed limit on the dirt road leading to the ranch is 10 MPH.
        26. Park in designated parking areas only, keeping in mind that emergency vehicles and ranch equipment may need to get by quickly.
        27. Tack room doors should remain closed and locked at all times. Please be sure barn cats are not accidently locked in a tack room. Only authorized members and W&WR staff should know the tack room door lock combination. Do not share this with anyone and do not change any lock, key or code.
        28. Dogs and other pets are not allowed at W&WR without expressed written permission from W&WR management.
        29. Tractors, equipment and tools may only be used by authorized W&WR personnel. NO EXCEPTIONS.
        30. No repairs and/or modifications to Premises are to be made by anyone other than W&WR personnel or those authorized by W&WR management. This even includes posters, flyers, signs, etc.
        IN CASE OF AN EMERGENCY STAY CALM 
        • Recognize when there is an emergency and ensure action is taken (don’t assume someone else will).
        • Check the area to ensure its safe before proceeding to the injured person. Do not attempt to perform any type of aid above your level of training/certification. Sometimes the best thing you can do is to keep the injured person calm and ensure his or her safety (protect from surround hazards like loose horses, downed electrical wires, snakes, other people, etc.) along with your own and other helpers.
        • Call 9-1-1 or ensure that someone does so on your behalf.
        • Notify W&WR staff immediately.
        • Send someone to the main gate (aka gate 1) to open and guide emergency personnel in.

          Fire Related Emergencies

          • If you see smoke or fire take immediate action
          • If you can, quickly extinguish the fire with an available fire extinguisher. Do this only if you are comfortable considering your experience & training.
          • Call 9-1-1 or ensure that someone does so on your behalf.
          • Notify/evacuate people and animals in the immediate area.
          • Notify W&WR staff immediately.
          • Send someone to the main gate (aka Gate 1) to open it and guide emergency personnel to the exact emergency location.

            Snake Related Emergencies

            • Understand that W&WR is in snake country and encounters with Rattle Snakes is possible.
            • Follow the directions for “Injury Related” emergencies above.
            • If safe to do so, the injured person should remove watches, rings, etc., which may constrict swelling.
            • If you encounter/see a rattle snake on the premises, please alert W&WR staff immediately. Do not attempt to handle snakes or any other wildlife.

              Conduct

              • Help make W&WR Premises a fun, friendly and supportive environment for all! Be nice to others, both people and horses, no exceptions. Treat other boarders, ranch employees, contractors, family members and guests (including their horses and property) with the same kindness and respect with which you would like to be treated, while at W&WR, at shows, clinics and on social media.
              • At all times, W&WR is to remain a friendly, welcoming environment that is suitable for all members of the W&WR community and guests. No belligerent, malicious, vulgar, profane or otherwise objectionable conduct or language will be tolerated. The conduct of everyone on Premises will at all times be dignified and civil.
              • If you move something, please put it back. If you open it, close it (doors, gates, etc.). If you turn it on (water, lights, heaters, etc.), turn it off. If something breaks or needs attention, please let your trainer know so she/he can report to W&WR management. If you break it, tell someone. If you see something, say something.
              • Do not use or borrow things that aren’t yours unless you have permission from the owner.
              • W&WR encourages all members of the W&WR community to talk to each other first in an effort to work out any issues that may arise. Clear, early communication is the key to resolving issues while they are small. Please bring all questions to your trainer so that your trainer can communicate with W&WR management. If you have no trainer, please ask W&WR management directly. If it is a safety issue, please kindly let a Trainer know as soon as possible or if no trainer is available, please inform W&WR management.
              Use of Facilities
              • Ranch hours are posted on W&WR’s website and may change from time to time.W&WR will work with your needs for early shows or horse illnesses, but please provide the W&WR management with advanced or immediate notice if there is reason to be on Premises outside of posted hours.
              • Residential areas at W&WR are Private and off limits. Boarders, guests & workers have access to designated ranch areas only & at no time (unless expressly invited) should venture beyond the gate or fences leading to restricted areas.
              • The following areas are off limits: A.) All residential dwellings; B.) Hay barn (in or around) except the designated bathroom location; C.) Upper barn; D.) Manure pile and adjacent equipment storage area. A map will be maintained in the main barn for reference.
              • Clinics, lessons and special events may be offered at W&WR. These events will take precedence for facility and horse usage. W&WR Management will keep you informed of these activities with as much advanced notice as practical.
              • Clean up after your horse at all times and anywhere on premises.
              • Dumpsters located on premises are for W&WR staff to use. No garbage may bebrought on site for disposal.
              • Restrooms located at W&WR are to be kept clean. Do not flush ANYTHING down the toilet except provided toilet paper. The cost of damage to the septic system will be passed on to all members via a special assessment.
              Horse Care
              • Member horses must have a serviceable halter, with a lead rope attached, hanging on the front of their stall/pasture at all times when they are in their stall/pasture. Please no worn or thread bare equipment as it will be needed quickly in case of an emergency.
              • No feeding or treating any horse not owned by you, unless you have permission from thehorse’s owner.
              • There is NO self-help to extra feed, hay or shavings. No outside feed, other than supplements and grain, may be brought on premises. No outside shavings or bedding may be brought on premises.
              • Horses may only be turned out in their pre-assigned paddocks or designated turnouts. Horses may not be moved to a different paddock at any time without the permission of W&WR management or a resident trainer. Please discuss any desire for changes with your trainer.
              • No outside shampoos or other products, meant to go down a drain, may be used at W&WR without written permission from W&WR.
              Facility Maintenance
              • Grain and supplements must be stored in the designated grain rooms in rodent proof, sealed containers at all times. Any spilled grain should be cleaned up immediately as to avoid attracting vermin.
              • Food wasted must be thrown away in sealed waste receptacles
              • Please keep the area in front of your stall neat, and tack and gear put away in either your box or the tack room. Personal items found in crossties, wash stalls, riding arenas orpaddocks will be placed in “lost and found” and then donated or disposed of if notclaimed in 30 days.
              • Tack room permissible storage includes one saddle rack and one bridle rack for each horse. Any personal items in excess of this is required to be stored offsite or other permissible space such as your trailer.
              • Please groom in the groom bays only. No using empty stalls for grooming or tying horses at any time. Clean up thoroughly after your horse, including sweeping up hair and dirt, shoveling (hosing and scrubbing, if necessary) manure from the mats and aisle.
              • Do not pick horses’ feet in the wash bays as it clogs the drains. The barn aisle and wash rack areas are to be kept free of grooming tools, equipment, hair, dirt, hay, manure and any other items that could pose a tripping hazard. PLEASE clean up after yourself and your horse on the entire Premises.
              • Please DO NOT waste water; turn off water after use and use buckets whenever possible. Please coil hoses when you are done using them.
              • When cleaning out your trailer, please place all manure and soiled bedding in the manure spreader or appropriately labeled container. Please do not leave muck buckets of manure inside the horse barn.
              Arena Etiquette
              • Arenas are solely for the purpose of riding – DO NOT use arenas for turnouts. Free running and/or free lunging are NOT allowed in the indoor or outdoor arenas at any time.
              • Lessons being conducted by trainers have priority and right of way in the indoor arena and outdoor rings. Riders not in a lesson may be asked by a trainer to “pull over” and wait in a safe area while students are training.
              • Always ride in control and be courteous of other riders around you. Look out for less experienced riders.
              • Ask a Trainer before taking down any equipment. Return all equipment as you found it when you are done.
              • Clean up after your horse when you have finished ridingput away all gear and remove all manure that has been deposited by your horse.
              • Keep as much space between horses as possible regardless of your direction, speed & level of work.
              • Ride as best you can, left shoulder to left shoulder. If you are traveling left take the outside track. If you travel right, take the inside track.
              • If you leave the rail for figures (e.g., circles, diagonals, etc.) you should call out your destination (“diagonal”, “circle” etc.) to let everyone know where you are going.

              Jumping

              • Minors are not allowed to jump, ride, or lead without the supervision of a trainer.
              • Adults must have written permission from a trainer to jump unsupervised.
              • Jumps are owned by Trainers, not W&WR. See jump trainers for permission to use them and any special releases.
              • Jumps should not be moved by anyone other than the jumping trainers, W&WR maintenance crew or by other pre-arranged agreement with the jumping trainers. 
              COVID-19
              CDC recommended masks are required at all times while at W&WR. 
              • If you are sick, have any symptoms (e.g., fever, loss of taste, headaches, cough, body aches, etc.), do not come to W&WR.
              • Wash hands frequently or use hand sanitizer
              • Maintain a distance of at least 6 feet between you and all other people. 
              • Limit time inside tack rooms, grain rooms, offices and the lounge.
              • No more than 2 people should be in a tack room at the same time and no more than 4 in the lounge.
              • If you believe you have been exposed, please let W&WR know immediately so that we may inform others you may have been in contact with.
              • Remember, getting tested for COVID-19 only shows your results for everything up to the point of the test and does not ensure you were not exposed after that point.